
Racing to the New Year there are so many things we need to do. From basting turkeys to working as Santa’s Helper. Wait… Oh yes, let’s not forget year end at the office with the one or two or two thousand tasks just waiting to hit the list to close out 2024 and kick off 2025!
Here at Herman Merchant Servies (“HMS”) we are in the race to make sure all our clients and contacts are also focusing on their merchant services to help them realize that those services are not a “set it and forget it” business element that most of us assume! In last year’s reviews we were able to save clients thousands of dollars per month with almost no effort on their part! A great way to start the new year for sure!
With significant legal changes sweeping the industry, from California’s new cost publication rules to technological changes and market competition, now is the time to take a look at how your services are benefiting you and your clients!
As our economy moves ever faster to a cashless card-based model, your ability to not only process payments but to service your clients and both simplify and add value to every step is critical.
Here at HMS, we strive to take each client, each prospect, through an annual 6 step review. It is our goal to make sure that your services are focused on the highest possible rate of services at the lowest possible overhead cost.
Here is our “short list” of items we want to help you verify to make sure you go into 2025 with the best possible merchant services:
- Lowest Processing Charges – Start with the most obvious. In today’s competitive landscape the actual percentage is but one element to total cost. From gateway, statement and compliance fees. Then add the real costs not found on the bill – The level of effort you and your staff face on a daily, weekly monthly basis in support of processing the transactions within your organization.
- “Free” equipment – From the old adage of “nothing is free” what do these terminals really cost? From older terminals printing paper receipts for accounting and all the effort that goes into daily “accounting” to hard wired to registers and terminals that make it difficult and time consuming to process charges for your clients.
- Connection to any terminal/workstation
- Features – old equipment that is out of date?
- Up to date Services – As we continue to move to a card first purchase
- Card on File
- Dual Pricing / Surcharging
- Managing customer payment options
- Payment scheduling
- Remote Payment
- Integration
- Accounting Services
- Customer Admin
- Contract Options
- Equipment Charges / Upgrades
- Early Termination
- Renewal
It’s never too late to verify and keep your services not only up to date but move them from a business necessity to customer advantage with HMS there to clear the path!